Terms of service

Welcome to Alora Hair. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your country or have given us consent to allow any minor dependents to use this site.

We reserve the right to refuse service to anyone for any reason at any time.

You may not use our products for any illegal or unauthorized purpose.

2. Products & Accuracy of Information

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display of colors will be completely accurate.

All product descriptions, pricing, and availability are subject to change without notice.

We reserve the right to discontinue any product at any time.

3. Pricing & Payments

All prices are listed in ZAR unless otherwise stated.

We reserve the right to modify pricing at any time without prior notice.

Payments must be completed at checkout before orders are processed.

4. Order Acceptance

We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

If an order is canceled after payment has been processed, a refund will be issued to the original payment method.

5. Shipping

Shipping times are estimates and may vary due to external factors beyond our control. Please refer to our Shipping Policy for full details.

6. Returns & Refunds

Returns are subject to our Return Policy. Due to hygiene reasons, opened or used hair products cannot be returned.

7. Limitation of Liability

Alora Hair shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of our products.

Customers are responsible for proper installation and maintenance of purchased hair products.

8. Intellectual Property

All content on this website, including images, text, branding, and logos, is the property of Alora Hair and may not be used without permission.

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of our website following changes constitutes acceptance of those changes.

10. Contact Information

For any questions regarding these Terms of Service, please contact:

contact@alorahairsa.co.za